Privacy Policy Overview
At ease., we make privacy and data security a core priority for our vehicle tracking platform. This policy explains what data we collect, how we use and store it, and your rights regarding vehicle and dealership data processed through our systems.
You can find below detailed sections outlining information collection, usage, retention, sharing, and your protections as a customer or dealership partner using Porter App, Admin Panel, and connected OBD-II tracking devices.
Terms of Service Essentials
ease. offers tracking and management via OBD-II devices and Helium LoRaWAN. Dealerships must install devices per guidelines, maintain hotspot/network, obtain consents, and comply with all laws. The platform is only for legitimate dealership use. Login credentials must be safeguarded.
ease. provides services as-is, with no guarantee against theft or loss; maximum liability is limited to paid subscription fees. Dealerships must comply with applicable privacy laws and indemnify ease. for misuse, privacy violations, or unauthorized access to data.
Information We Collect & Use
We collect vehicle location data (via GPS/OBD-II), battery health, diagnostic info, dealership VIN and stock, user account details, device tamper status, and geofencing alerts. This data enables real-time vehicle tracking, dashboard analytics, battery and geofence notifications, and customer support.
All collected data is encrypted in transit and at rest on secure cloud infrastructure. Access is restricted to authorized personnel and regular security audits ensure ongoing protection. Data is not sold or shared with third parties except as required by law for legal rights protection.
Tracking data is retained for the active service agreement’s duration, with purging and secure deletion occurring within set periods after termination. Backup data is wiped within 90 days of account closure.
Data Retention & Compliance Guidelines
Active tracking data is retained during service. Historical reports are kept for 12 months then archived. Account info is retained for 7 years. Deleted data is cryptographically wiped, ensuring complete removal from systems and backups.
ease. maintains compliance with CCPA, GDPR (for international transfers), and automotive data standards. Where required, customers and dealerships have options for consent, opt-out, and data portability.
Incident response procedures are in place for data breaches, along with regular audits and legal reviews to keep policies current and compliant with all state and federal regulations.
Documentation
Privacy Policy
Terms of Service
Data Retention
Compliance
CCPA
GDPR
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